+20 155 653 5368
ROUZMA
ROUZMA
Paper Supply
Legal

Terms & Conditions

Last updated: June 2026

Welcome to ROUZMA Paper Supply.

By using this website, placing an order, or requesting a quotation, you agree to the following Terms & Conditions.

1. General

ROUZMA is an online supplier of copy paper and office paper products serving both individual customers and corporate clients across Egypt.

2. Product Information

We strive to ensure that all product descriptions, specifications, and images are accurate.

Actual product packaging may vary slightly due to updates from manufacturers without prior notice.

3. Pricing

Retail prices displayed on the website are intended for individual customers.

Corporate, wholesale, schools, universities, government entities, and printing houses receive customized quotations based on:

  • Quantity
  • Delivery location
  • Payment method
  • Product availability

4. Orders

An order is considered confirmed only after review and confirmation by the ROUZMA team.

ROUZMA reserves the right to reject or cancel any order in cases of pricing errors, stock shortages, or suspected misuse.

5. Payments

Accepted payment methods include:

  • Visa / Mastercard (via Paymob)
  • InstaPay

Payment transactions are processed securely through Paymob.

ROUZMA does not store customer payment card information.

6. Delivery

Delivery times may vary depending on:

  • Product availability
  • Customer location
  • Courier schedules

Estimated delivery times are provided for reference only.

7. Corporate Quotations

Quotation requests submitted through the website are not considered confirmed orders.

A quotation will be prepared and sent after reviewing:

  • Requested products
  • Quantities
  • Delivery location

8. Availability

Although we strive to maintain product availability, stock levels may change without prior notice.

If a product becomes unavailable after an order is placed, ROUZMA will contact the customer to provide suitable alternatives or process a refund if applicable.

9. Intellectual Property

All website content, including logos, graphics, text, product organization, and branding, belongs to ROUZMA or its respective owners.

No content may be copied or reproduced without prior written permission.

10. Limitation of Liability

ROUZMA shall not be liable for delays or service interruptions caused by circumstances beyond its reasonable control, including supplier delays, transportation issues, or force majeure events.

11. Changes to These Terms

ROUZMA reserves the right to update these Terms & Conditions at any time without prior notice.

The latest version published on the website shall apply.

12. Contact Us

For any questions regarding these Terms & Conditions: