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ROUZMA
ROUZMA
Paper Supply
Legal

Privacy Policy

Last updated: June 2026

This Privacy Policy describes how ROUZMA Paper Supply ("ROUZMA", "we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. By using our website, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly to us, such as when you place an order, request a quote, or contact us. This may include:

  • Full name
  • Phone number
  • Email address
  • Shipping address and governorate
  • Company name (for corporate customers)
  • Order details and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Respond to quote requests and inquiries
  • Communicate with you about your orders or our services
  • Improve our products, website, and customer experience
  • Comply with legal obligations

3. Payment Information

Online payments are processed securely through Paymob, our trusted payment provider. ROUZMA does not store your card details on our servers. All card transactions are encrypted and handled directly by Paymob in compliance with industry security standards.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share limited information with:

  • Shipping and delivery partners (to fulfill your order)
  • Payment processors (to complete your transaction)
  • Authorities, when required by law

5. Data Security

We apply reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, we work to maintain a safe environment for your information.

6. Cookies

Our website may use cookies and similar technologies to remember your preferences (such as your shopping cart) and to analyze site traffic. You can disable cookies in your browser settings, but some features of the website may not function properly.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal obligations
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the email below.

8. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: